What is Harold?

Harold is your classified ads assistant that helps you optimize your used cars transactions both online and offline.

It provides information on how to obtain: the optimal price/budget, market trends, and select platform performances.

How do you optimize my decision? Why should I trust you?

Harold scans select eMarketplaces every day. It looks into thousands of car listings to propose a grade A analysis of the second hand car market in your location.
Depending on the picked plan, you may check used car information for more or less vehicles depending on the size of your fleet.

With consolidated data, obtained through web scraping and machine learning, we provide proper insights into the market. Our database counts over half a million cars from 20 cities. Our algorithm analyses this car data to equip you with the right pricing choices (median, averages), supply and demand facts and timing (numbers of cars listed on select platforms) and statistics graphs (mileage/price correlation, similar cars plotted graphs and other.)

The price/budget proposed is based on a price algorithm from obtained from similar cars listed on the net.
The market trends and timing are based on a marketplace performance after getting a sense of supply.

What is the difference between Harold Messenger (Facebook) and Harold for Business?

Our B2B service differs from what you might experience on Facebook messenger in the following:

  • Instead of a chatbot experience, which takes on average 2-3 minutes for a private individual, Harold for Business lists all your cars clearly with their price data, statistics and analysis instantly.
  • It offers a clear interface, in the form of a ledger adapted to your own car inventory: Compatible to Microsoft Excel or Google Sheets, and any spreadsheet based files.
  • Depending on the picked plan, you may check used car information for more
  • Its a Software as a Service that you can access on any desktop computer connected to the internet.

How is it compatible with my spreadsheet? (Excel or Google Sheets)?

You may simply copy paste your ledger in Harold for Business, as the format recipient welcomes your own spreadsheet.

You can also import it via an upload button. And, after obtaining your statistics and data, you can as easily export it to .csv .txt and more.

How many used cars can I check with Harold? What is the difference between the offered plans?

With three different plans available for your business, Harold will be able to accompany you in managing your fleet information according to the needs and size of your business.

Plan Compact provides a 30 used cars per month coverage.
It comprises of a used car information package, which will let you check price trends, market trends (supply on specific popular eCommerce websites), Correlation graphs (Mileage and Price, Similar Cars, among others.)
You can benefit of our first month free trial, and a $200 per month subscription fee thereafter (promotional tarif in Q1 2018.) You can receive one additional free month per business referral (capped at a total of three months for free, including first trial months), if and only if the referred business becomes a B2B subscriber as well.
When picking this option, you will get *two* user accounts - credentials sent to your email used for registration as well as an other email of your choice.

Plan Hybrid provides a 30 used cars per month coverage.
It comprises of a used car information package, which will let you check price trends, market trends (supply on specific popular eCommerce websites), Correlation graphs (Mileage and Price, Similar Cars, among others.)
It also includes the possibility to reference up to 5 of your own cars on our Harold Facebook Messenger, for all our private individuals buyers and sellers to see and consult. You can benefit of our first month free trial, and a $300 per month subscription fee thereafter (promotional tarif in Q1 2018.) You can receive one additional free month per business referral (capped at a total of three months for free, including first trial months), if and only if the referred business becomes a B2B subscriber as well.

Plan Sedan allows your business to consult 60 cars per month.
It comprises of a used car information package, which will let you check price trends, market trends (supply on specific popular eCommerce websites), Correlation graphs (Mileage and Price, Similar Cars, among others.)
It also includes the possibility to reference up to 10 of your own cars on our Harold Facebook Messenger, for all our private individuals buyers and sellers to see and consult. You can benefit of our first month free trial, and a $400 per month subscription fee thereafter (promotional tarif in Q1 2018.) You can receive one additional free month per business referral (capped at a total of three months for free, including first trial months), if and only if the referred business becomes a B2B subscriber as well.
When picking this option, you will get four user accounts - credentials sent to your email used for registration as well as three other emails of your choice.

Plan Limousine allows your business to consult as many cars as you want, and lets you reference as many used cars listings as you desire from your own fleet on our Harold Facebook Messenger Chatbot for our users to peruse.
It comprises of a used car information package, which will let you check price trends, market trends (supply on specific popular eCommerce websites), Correlation graphs (Mileage and Price, Similar Cars, among others)
You can benefit of our first month free trial, and a $1000 per month subscription fee thereafter (promotional tarif in Q1 2018.) You can receive one additional free month per business referral (capped at a total of three months for free, including first trial months), if and only if the referred business becomes a B2B subscriber as well.
When picking this option, you will get as *ten* user accounts - credentials sent to your email used for registration as well as an nine other emails of your choice.

Do I need an Internet connection to access Harold for Business?

You can only access Harold for Business if your Desktop or Laptop is connected to the internet.
Harold’s database and Artificial Intelligence engine being hosted on a cloud (Amazon Web Services), you will not be able to submit your fleet requests without a connection.
You may however export your results anytime to your Personal Computer. That .CSV file will be accessible to you on any device possessing a spreadsheet software (whichever of your choice.)

Can I refer businesses?

Yes, we encourage you to refer businesses. In fact for every business you refer, you will obtain one additional month complimentary use of Harold for Business. This is capped at three free months for now.

We may not offer additional free months for now. But we will tally the number of businesses you referred, for future promotional offers use.

How many accesses does my team get?

  • Plan Compact provides you with 2 Personal Computers login and credentials - which may be used at the same time.
  • Plan Sedan provides you with 5 Personal Computers login and credentials - which may be used at the same time.
  • Plan Limousine provides you with 10 Personal Computers login and credentials - which may be used at the same time.

Is it not possible to access or open Harold for Business webpage on my mobile phone browser?

Harold for Business will open on your mobile phone browsers (such as safari, chrome, firefox and Microsoft Edge and others.) However, we seldom recommend the use of your mobile phone when consulting Harold for Business as the experience can be severely impeded by the nature of mobile screens and keyboards. The fonts sizes and spreadsheet format has not been optimized for a mobile phone browser, and might prove difficult.

Do I need to input a credit card if the first month is free?

You do not need to input a credit card before your free trial month, however this will change in the future. This requirement will be placed to avoid fraud. Please be assured that no charges will occur before the trial period is over.

Can I upgrade or downgrade plans at any time?

Provided you already registered and pay for a plan, you can instantly upgrade or downgrade to any other plan.
In the case where you are upgrading: Please note that your new plan will take effect immediately with the new login credentials sent within 24 hours, and the price difference debited from your credit card within 24 hours of the switch. You car limit will be topped off immediately.

In the case where you are downgrading: Please note that no difference will be reimbursed, and you will keep you current plan until the end of the month. The next contractual month will see your charge diminished to the new picked plan and your car limits and login credentials readjusted accordingly.

Will I lose my data if I downgrade?

You will never lose any data provided you have exported your cars at the end of every instance of consulting Harold.

Can I share car data obtained through Harold with other co-workers or co-businesses?

You can absolutely share the obtained .CSV Spreadsheet file with anyone you like. You should however refrain from sharing your login credentials with other people as you won’t be able to access your own account at the same time as anyone else for the whole duration of his/her session.

Do I have to create and attribute all my login credentials from the start of my plan?

No, you will automatically receive your very first login credentials on the email used to registered and pay for the service. You will also receive access keys that can be used by other emails within your organization. Please note that each access key can only be used once to redeem the extra Harold for Business access.

How do I redeem my Harold for Business paid access?

Provided your organization has obtained a key through registering, you can simply click on « login » to be redirected to the « login page.»
Enter your email in the « email field » and provided "access key" in the « password » section of the login page.

What is car referencing?

Referencing your used cars on Harold will make them appear in our B2C Harold service, namely our Facebook Messenger Chatbot. This chatbot can be talked to - in written chatting form - by private individuals (person, household, family) with facebook accounts. It is similar to talking with a friend, on an online messaging platform. Your car will appear in the conversation when the client looks for a car in the similar budget range, or an exact or close search of said car manufacturer or model.

What are Facebook Messenger Chatbots?

Chatbots are automated robots that converse with Facebook users on the eponym messaging platform. The robot can talk to million of users simultaneously and is available for a chat 24/7.

Can’t find the answer to your question? Please contact us on contact@helloharold.me